This Sub-Branch is committed to providing the highest standard of customer care and responsible gambling. Our responsible gaming code of conduct describes how we do this. Responsible gambling in a regulated environment is when consumers have informed choices and can exercise a rational and sensible choice based on their circumstances. It means a shared responsibility with collective action by the gambling industry, government, individuals and communities.
A copy of our code is available at the cashier's station for perusal upon request or below via these links:
The Keilor East RSL maintains that the responsible service alcohol is a responsibility shared by both the staff and the customer.
For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes Of Practice.
Our staff are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers.
The Committee, Management & Staff would like to thank patrons for their co-operation and understanding with this matter.